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ICT Consultancy & Support

ICT consultancy, IT advisory, software training, and technical support that help teams use technology well.

ICT Consultancy & Support
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Why This Service Matters

The right advice saves time, cost, and rework

Consultancy and support help organizations choose the right systems, improve user adoption, and reduce the hidden cost of weak technical decisions.

We help leadership teams assess needs, gaps, priorities, and digital improvement opportunities.

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Let's scope your ICT Consultancy & Support

Tell us what you're building or improving, and we'll help you choose the right delivery path, timeline, and pricing model.

Business-first recommendations

Clear delivery scope

Pricing guidance based on your needs

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Delivery Process

How Triotek delivers each engagement

Our service work follows a practical path from understanding business needs to solution rollout, user readiness, and ongoing support.

Needs Assessment
Step One

Needs Assessment

We assess current workflows, technical gaps, and business priorities so the service starts with the right scope and measurable outcomes.

Solution Design
Step Two

Solution Design

We map the best-fit solution architecture, user flow, delivery approach, and resourcing plan before implementation begins.

Implementation
Step Three

Implementation

We build, configure, or roll out the agreed solution with practical collaboration, regular reviews, and business alignment throughout delivery.

Testing, Launch & Support
Step Four

Testing, Launch & Support

Before and after launch, we validate quality, prepare users, document key workflows, and stay available for training and support.

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ICT Consultancy & Support

Consultancy, advisory, training, and support pricing

This section follows the documented consultancy rates for advisory, training, and technical support.

ICT Consultancy & Support

Advisory

Complimentary or KES 1,500/ Hour

For ICT consultancy, IT advisory, and early technical direction.

Request a consultation
  • ICT consultancy at KES 1,500 / Hour
  • IT advisory available as value-added guidance
  • System evaluation and planning support
ICT Consultancy & Support

Training

KES 1,500/ Hour

For software onboarding, guided adoption, and staff capability building.

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  • Staff onboarding
  • System training sessions
  • Operational usage guidance
ICT Consultancy & Support

Support Plan

KES 1,500 - 6,500/ Hour or Month

For on-call support and monthly technical support coverage.

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  • On-call support at KES 1,500 / Hour
  • Monthly support plan at KES 6,500 / Month
  • Best for active environments that need continuity
Relevant Work

Projects connected to this service

Operations Readiness Program

Operations Readiness Program

Advisory, training, supportExplore More Work
Business Systems Advisory

Business Systems Advisory

Planning, selection, rollout supportExplore More Work
Let's Work Together

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Triotek Systems Ltd delivers reliable ERP systems, business software, and ICT services designed to help businesses run with more control and clarity.

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